TRUST & TRANSPARENCY
Know the rules.
Trade with clarity.
Everything you need to understand how CardQuay operates, how sellers are approved and what happens when an order or trade does not go to plan.
Updated 10 September 2026Members can list, message, make offers and record Direct purchases or trades. Card prices and cash differences are paid directly between members. Safeguarded Trade is shown as a planned service but new Safeguarded transactions and checkout are disabled.
How CardQuay works
Practical guides for buying, listing, messaging, offers, trades, safety and transaction responsibilities.
Read policy →02Terms of Use
The rules for using a CardQuay account, listing cards and participating in the marketplace.
Read policy →03Privacy Policy
What information we collect, why we use it and the choices available to you.
Read policy →04Shipping Policy
Dispatch, tracking, packaging and delivery responsibilities for Australian orders.
Read policy →05Payments & Security
How direct seller payments work and why Safeguarded service checkout is currently disabled.
Read policy →06Safeguarded Trade Preview
The proposed Safeguarded Trade service levels, planned inclusions and current development status.
Read policy →07Trust & Safety
Seller verification, verified-order reviews, reports and risk controls.
Read policy →08Returns & Refunds
How returns and refunds work, including rights under the Australian Consumer Law.
Read policy →09Disputes
How to report a problem and what evidence CardQuay may request during a review.
Read policy →10Seller Agreement
Verification, listing, receiving, fulfilment and payment responsibilities for sellers.
Read policy →11Prohibited Items
Items and listing practices that are not permitted on CardQuay.
Read policy →12Cookie Notice
How essential cookies and similar technology support account access and security.
Read policy →13Contact
Customer support, privacy, refund and dispute contact details.
Read policy →BUSINESS INFORMATION
CardQuay
CardQuay is a registered Australian business name held and operated by WANG, LIYUAN, an individual sole trader based in NSW 2000, Australia (ABN 66 120 438 006).
- Launch market
- Australia only
- Currency
- Australian dollars (AUD)
- GST status
- Not currently registered for GST
- Support
- wangliyuan020418@gmail.com
- Hours
- Daily, 12:00 pm–8:00 pm AEST/AEDT